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LIVE PLANT POLICY

We will stand behind our high-quality plant products. If you receive a damaged plant, please contact us at lindenlanefarms@hotmail.ca immediately. Also, please contact us if you are not satisfied with any of our live plant products such as garlic, sweetpotato slips and potted plants. We will work with you to determine solutions to any problems you may be having and determine if a replacement or credit is appropriate. We cannot accept returns of live plants.

Nursery Plants

Please contact us as soon as possible if you are unsatisfied with our nursery plants including vegetable transplants and potted plants. We will work with you to ensure your satisfaction. Due to the nature of growing plants (weather, etc.), only certain circumstances will be reviewed for replacement or credit.

Asparagus Crowns

Please contact us as soon as possible if you are unsatisfied with our asparagus crowns. We will work with you to ensure your satisfaction. Please note that bare-root asparagus crowns will be slightly dehydrated from storage and transport. It is recommended to soak them in non-chlorinated, room-temperature water for 6 hours before planting. Asparagus crowns should be planted as soon as the soil can be worked to avoid extra desiccation; if storage is needed, please contact us at lindenlanefarms@hotmail.ca. Only certain circumstances will be reviewed for replacement at the cost of shipping or credit.

Sweetpotato Slips

Please contact us as soon as possible if you are unsatisfied with our sweetpotato slips. We will work with you to ensure your satisfaction. Please note that slips may arrive yellow and look poor. Please place slip roots in non-chlorinated, room-temperature water in a warm and a bright location to rejuvenate before planting. Only certain circumstances will be reviewed for replacement at the cost of shipping or credit.

Seed Garlic

Please contact us as soon as possible if you are unsatisfied with our seed garlic. We will work with you to ensure your satisfaction. Please note that seed garlic may have begun to sprout before delivery due to vernalization. Only certain circumstances will be reviewed for replacement at the cost of shipping or credit.

Shipping

Nursery Stock is only available for pickup from the farm. Shipping of nursery items is not available due to size and weight. Bare-root asparagus crowns, sweetpotato slips and seed garlic qualify for shipping.

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