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IMPORTANT

We are working with our growers and suppliers to ensure your plants will be available for pickup from the farm in May or mailed/delivered to you as soon as possible during the current situation. If an issue that will effect your order does arise, we will contact you via email and/or phone. Please note the tentative shipping dates listed in the shipping tab on each product. 

We are also operating with strict food safety protocols to protect our customers, employees and our family. We are in consistent contact with local health authorities to ensure we are doing our best to mitigate the current situation while still ensuring our community with local plants and food. 

SPRING PLANT RESERVATION POLICY

Quality Standards

We will stand behind our high-quality plant products. Please contact us as soon as possible if you are unsatisfied with our nursery plants including vegetable transplants and potted plants. We will work with you to determine solutions to any problems you may be having and determine if a replacement or credit is appropriate. Due to the nature of growing plants (weather, etc.), only certain circumstances will be reviewed for replacement or credit. We cannot accept returns of live plants.

Reservation Payment

All Spring Plant Reservations have a 50% minimum deposit required to place orders. An order can also be paid in full.

Orders will be placed based on payment of a deposit or full payment. Deposits (50% of order value) cannot be refunded after April 5th, 2020

Payment can be made by cash, cheque, email money transfer or credit card. Please follow instructions on your invoice.

Ordering

We strongly recommend ordering before April 5th, 2020 to secure your order. Please note that orders after this date are dependent on available inventory. Some stock may have limited available quantities.

Any bulk orders of 50+ plants will be subject to bulk order pricing. Please contact us for bulk orders.

Pickup

SPR orders must be picked up May (TBA) from the farm in Krestova. We will send an email confirming the available times for pickup closer to this date. We are unable to deliver to Nelson or Castlegar Garden Festivals due to recent SPR order quantities.

Delivery

SPR orders over $500.00 qualify for Free Local delivery within 30 minute drive of Krestova. We are unable to accommodate individual deliveries at this time. Please note that we are looking into offering some centralized delivery dates to Nelson, Castlegar and Winlaw to help our customers during this situation. We will keep you informed via email after we construct a plan using local health authority recommendations and approval. 

Shipping

Nursery Stock is only available for pickup from the farm. Shipping of nursery items is not available due to size and weight. Select bare-root asparagus crowns, cane-fruits, strawberry crowns, sweetpotato slips and seed garlic qualify for shipping.

More Questions?

Please email use at sales@lindenlanefarms.ca. We will do our best to respond in a timely manner.

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